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Important Information

Do I need a referral?
As a private patient you do not need a referral for treatment or to claim from your private health fund.

Referrals are required for patients covered by

* workcover
* third party
* medicare
* veterans affairs

How long does a treatment take?
Your first consult generally takes 30-60 minutes with subsequent consults requiring 30-45 minutes.

What should I wear?
Physio assessment and treatment requires us to observe the postures and movements in the area of pain so some clothing may need to be removed. We suggest that you wear loose, comfortable separates that can be pulled up to expose the area in question. Patient gowns/shorts are available and can be requested during treatment if you desire. We want you to feel comfortable at all times...if uncomfortable please let your therapist know so that extra drapes can be supplied.

What do I need to bring with me?
Referral if you have one, scans ,X-rays or imaging results, health fund card, credit/eftpos card, details of insurance/workcover claim, veterans affairs card.

EMERGENCY FACILITIES:

For treatment outside of these hours EMERGENCY facilities are available at:

627 Rode Rd, Chermside.

Holy Spirit Northside
(private): 33263320

Prince Charles Hospital
(public): 31394000

Workstation Set-Up

Why sitting at work can be a pain in the neck

  

Sitting in office chairs for prolonged periods of time can cause low back pain or make low back and neck pain worse especially if you have poor sitting posture. The same is true of faulty 'mouse' technique.

  

 

Effective design and arrangement of our work stations is important in eliminating postural problems.  When performing daily tasks, alternate between sitting and standing or take small walking breaks throughout the day, this can be one of the best methods to guard against injury and fatigue.  Breaks taken every 20 - 40 minutes will break up repetition and static postures.  Sitting for long periods of time can cause increased pressure on the intervertebral discs. 

 

Chair height

Thighs should be parallel to the floor  with the knees level or slightly lower than the hips

Knees at 90-degree angle to thigh, & feet resting flat on floor, or on a footrest. 

 

Seat pan length

There should be 2-3 inches between seat & back of the knees/leg. 

Lumbar pillows may be used to improve the fit of a seat pan that is too long. 

The seat pan should have the ability to tilt forward or backward. 

 

Lumbar support

If able to use a chair that provides substantial lumbar (lower back) support - if adjustable, adjust to maintain an erect sitting posture.

Adjust height of backrest to support the natural inward curve of the lower back (Not too arched, nor unsupported). 

It may be useful to use a rolled towel, lumbar roll or cushion to support the low back if there is no support.

 

Armrests

Should allow the user to rest arms at their sides (elbows at a 90-degree angle) and relax/drop their shoulders while keyboarding. 

The shoulders should not be elevated or forced to move away from your body.

 

Desk/ Work Area Layout

Place frequently used objects close to the user to avoid excessive extended reaching. E.g. Arrange the keyboard directly in line with the monitor. Place your document holder as close to the monitor screen as possible (At the same distance and height as the monitor).

 

MONITOR

Position at a distance of about an arm's length, or 70 cm. 

Position directly in front of the user at or just below eye level, to avoid excessive twisting of the neck (Position monitor, keyboard, and chair in straight line).

 

KEYBOARD/ MOUSE

Position directly in front of your torso, at elbow height with upper and lower arms at 90 degree angle to each other. 

Keep the wrists straight and in line with the forearm (not bent back while you are typing).

Your arms should rest comfortably at your side. 

Position mouse as closely to keyboard as possible to minimize reaching and twisting

Do not rest the hand on the mouse when you are not using it. Rest hands in your lap when not entering data.

 

LIGHTING

Adjust to avoid glare on screen (light source should come at a 90 degree angle). 

Use indirect or shielded lighting where possible or close drapes/blinds to reduce glare.