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Important Information

Do I need a referral?
As a private patient you do not need a referral for treatment or to claim from your private health fund.

Referrals are required for patients covered by

* workcover
* third party
* medicare
* veterans affairs

How long does a treatment take?
Your first consult generally takes 30-60 minutes with subsequent consults requiring 30-45 minutes.

What should I wear?
Physio assessment and treatment requires us to observe the postures and movements in the area of pain so some clothing may need to be removed. We suggest that you wear loose, comfortable separates that can be pulled up to expose the area in question. Patient gowns/shorts are available and can be requested during treatment if you desire. We want you to feel comfortable at all times...if uncomfortable please let your therapist know so that extra drapes can be supplied.

What do I need to bring with me?
Referral if you have one, scans ,X-rays or imaging results, health fund card, credit/eftpos card, details of insurance/workcover claim, veterans affairs card.

EMERGENCY FACILITIES:

For treatment outside of these hours EMERGENCY facilities are available at:

627 Rode Rd, Chermside.

Holy Spirit Northside
(private): 33263320

Prince Charles Hospital
(public): 31394000

Contoured Pillows

The most common cause of neck pain (and disturbed nights), is "prolonged abnormal posture during sleep". A soft filled pillow that quickly loses its shape fails to offer the level of support required to relax the heads support system of neck muscles and ligaments. Instead, these structures are left unsupported and cause neck strain.

Maintaining good spinal posture, especially when sleeping, is one key ingredient to ensuring good spinal health.

Contoured pillows are specially shaped to provide support for the neck and head whilst sleeping. This is particularly important when having Physiotherapy as it helps to support your care and enhance recovery.

Common symptoms due to a poor quality pillow include:

headaches/migraine, neck pain, grinding noises on movement, pins and needles and numbness or pain in the arms and/or fingers

Advice for a goods nights sleep on your new pillow



A supportive pillow can make a world of difference


  • Like a new pair of shoes, your new pillow needs to be worn in.
  • Use your pillow at the beginning of each night.
  • If you experience any discomfort, change to your old pillow.
  • Continue to do this until your neck posture alters enough allowing continual use - in some cases this can take up to 2 weeks.